Privacy Policy
Last updated: 1st January 2025
GTi Business Systems Limited ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our content, or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
GTi Business Systems Limited
Company No. 14129839 | VAT No. 415639980
Registered address:
c/o The Point, Granite Way
Mountsorrel, Loughborough
Leicestershire, England, LE12 7TZ
Email: success@gtibusinesssystems.co.uk
Phone: 0116 216 2900
We are the data controller of your personal information.
2. What We Do
We provide business growth services to SMEs, including strategic planning, marketing systems, sales automation, and business process improvement. Our clients are typically business owners or senior managers seeking to grow and scale their operations.
3. What Personal Data We Collect
3.1 Information You Provide Directly
We collect personal information when you:
- Fill in a contact or enquiry form
- Subscribe to our mailing list
- Request information or resources
- Book a call or consultation
- Respond to a survey or marketing communication
- Engage with our sales or support team
This may include:
3.2 Data Collected Automatically
Through analytics tools and cookies:
See our Cookie Policy for details.
3.3 Platform Data (Clients Only)
If you become a client and use our CRM or dashboard tools (e.g., Business Growth Engine), we may process:
- Your business contacts and leads
- Sales pipeline and engagement data
- Financial/billing data (via Xero or payment platforms)
4. How We Collect Your Data
- Directly from you (forms, emails, phone calls)
- Automatically via cookies and tracking technologies
- Through third-party tools (CRM, marketing platforms)
- From publicly available sources (LinkedIn, Companies House)
5. Why We Use Your Data and Legal Bases
We process your data under the following lawful bases:
Contract
To deliver services you've purchased or requested (e.g. strategy sessions, onboarding, platform access).
Legitimate Interests
For:
- Responding to enquiries
- Improving our website and services
- Understanding website behaviour
- Managing and growing our business
We balance legitimate interests against your rights and freedoms.
Consent
For:
- Email and SMS marketing
- Non-essential cookies
You may withdraw consent at any time.
Legal Obligation
To comply with regulatory or legal requirements.
6. Marketing Communications
We send marketing emails only with your explicit opt-in consent, in compliance with PECR.
You may unsubscribe at any time by:
- Clicking "unsubscribe" in emails
- Replying STOP to SMS
- Emailing success@gtibusinesssystems.co.uk
8. How Long We Keep Your Data
We keep personal data only for as long as necessary:
Up to 24 months
Until you unsubscribe
Up to 7 years (legal/tax requirement)
26–38 months depending on tool settings
9. Your Rights
Under UK GDPR, you have the right to:
To exercise your rights, email: success@gtibusinesssystems.co.uk
If you're not satisfied with our response:
You may contact the Information Commissioner's Office (ICO):
www.ico.org.uk | Phone: 0303 123 1113
10. Security
We use industry-standard security measures including:
However, no online system can be completely secure.
11. Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before submitting data.
12. Changes to This Policy
We may update this policy to reflect legal or operational changes. Please check this page periodically. Any significant changes will be communicated to existing clients.
13. Contact Details
Phone
0116 216 2900Address
GTi Business Systems Limited
c/o The Point, Granite Way
Mountsorrel, Loughborough
Leicestershire, LE12 7TZ
United Kingdom